Don’t just take our word for it, see what our customers have to say

customer-testimonials-image2“As a mutual, our customers matter most. Neil and the team at able communications have helped us better understand our customers’ sentiment towards the service, products and communications we provide, whilst also supporting a range of supplier, brand and product research projects over the years. This has enabled us to provide clear and simple benchmarks and insights that can be communicated and understood at every level in our business, from shop floor to boardroom.

Whatever the task, able communications start with a genuine desire to understand our needs and business goals. The team make tailored recommendations and ensure that commitments are always delivered, without any impact on the quality of output. They’re also a genuinely good bunch of people to work with!”

Karl Elliott, Marketing Director, Engage Mutual Assurance

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“Neil is a consummate professional. Led by strategic insight with a sharp focus on delivery, Neil was an inspirational mentor at an early stage in my career. Ten years later he continues to be a source of wise counsel.”

Paul Fincham, Director of Communications, British Gas (Centrica)

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“able marketing has helped us communicate our key messages to both clients and customers in a way that we could not have done on our own. From awards entries to monthly newsletters, they are always on hand to help and offer advice.”

Dan Chesney, Group Marketing Manager, Speed Medical Examination Services Limited

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“Neil hasn’t changed in 20 years. He delivers at an exceptionally high level offering an incredible work ethic, deep insight into complex issues and a thoroughly engaging and no-nonsense personality; great value for money on all levels!”

Adrian Spencer, Commercial Broker & Claims Services Director, Zurich Insurance

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“able communications worked this year with a consortium of individual Home-Start Schemes in Derbyshire to complete a process of legacy research that we could use for lobbying and publicity purposes. The whole process was explained clearly and without jargon – methodology, timescales and analysis. We were guided by Neil in a professional manner. He was open to questions and sensitive to the needs of our charitable schemes, engendering universal confidence in the work.”

Celia Dyson, Chair, Home-Start Derbyshire Consortium

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“able provided a fully integrated marketing communications service, from initial design concepts, through to web design, branding, support at networking events and also the promotion of our work in articles for quality publications. I would highly recommend them for their holistic approach.”

Katy Rogers, Principal, Harmony House

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“Neil has managed to get a grip of our business strategy, understand our market positioning and learn how we speak, all to engage with and help us progress our development. Neil has taken our external communication to new levels and we have the stats to prove it!”

Ian Meachin, Sales Manager, Aim Group

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“able’s treatment of news stories on behalf of clients is far more impressive than that of other companies I’ve had dealings with as a journalist. That’s down to the fact that Neil’s team presents a story within the right context, bearing in mind the state of an industry, the needs of a publication and the specific interests of the audience they are trying to address.”

Stuart McWilliam, Journalist

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“Neil is the most committed and effective marketing professional I have had the pleasure to work with. He and his team can be relied upon to develop and implement innovative approaches and plans for opening up new market opportunities. Neil’s pragmatic and enthusiastic style made this more straight forward and successful for me than I have experienced before or since. I strongly recommend Neil individually, and the services he and his company can provide.”

Alastair Pike, Product Line Business Lead EMEA, CyberSource

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“Neil’s work was always of the highest quality. His media contacts and straightforward approach won him many admirers both inside and outside of the company.”

Declan Shilton, Sales Manager, T-Mobile

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“Results…results…results. Everything Neil does is measured to make sure that it delivers added value and a return on investment. Hard working, he goes the extra mile to make things happen when they need to. No media luvvy, he implements creative and practical solutions delivering against marketing communications and public relations objectives.”

Alan Rhodes, Sales & Marketing Director, Scania Finance

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“Neil is quite relentless in his pursuit of just the right words and just the right way to convey a complex message. He is a perfectionist but marries this with a really great personality and creative strength.”

Lesley Marsh, Strategic Marketing Consultant, Land Securities plc

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“It’s a pleasure and an inspiration working with Neil and I have on several occasions happily recommended his firm’s services to clients. His wealth of experience means that you can rely on his advice but he retains a youthful exuberance and is always fizzing with ideas. He listens to clients’ needs and guides them to realise their full PR and marketing potential while delivering on deadline and within budget. As the public face of your company he’s a safe pair of hands, but he won’t play it safe when it comes to giving clients his honest opinion. He’ll tell you what he thinks and why he thinks an idea will work and sometimes, more importantly, why it won’t.”

Lissa Cook, Independent PR Consultant & Broadcast Journalist

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“able communications are passionate about delivering results. If they advise against something it’s for a good reason and they don’t waste money. Their help in mentoring our young team has been invaluable. It has helped position us as real experts in front of clients.”

David Piper, Managing Director, Blue Star Sport

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“Neil is a pro; he exceeds expectations, finds fresh angles and innovative approaches across the comms range. He gets the bigger picture as well as seeing to the detail. And, to boot, he has an inimitable sense of humour that makes him a pleasure to do business with.”

Julie Dawson, Chief Operating Officer, Localgiving.com

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“At first, I was a bit nervous about using an agency like yours as it represented quite a leap of faith for me but you’ve completely changed my perception of PR. Your approach was so open and honest and the brilliant results speak for themselves.”

Julian Marment, Owner, Through 49 Ltd

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“Neil is a delight to work with. Solid, pragmatic and a calm operator who can always be relied upon for the best advice and smooth implementation. I’d be happy to recommend him as an excellent, charismatic consultant.”

Angie Moxham, Owner, 3 Monkeys Communications Ltd

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“For your voice to be heard, you don’t need to shout loudest. You just need to speak, often with no more than a whisper, in the right places. In just six months, the able team has exceeded all of our expectations, generating more editorial coverage for us than we managed in all our previous years of trading, boosting sales by nearly 40% and taking our brand’s profile to a new level.”

Mike Hitchen, Managing Director, 3 Rivers Brewery

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If you like what you read, why not give us a call or drop us an email, to discuss how we can help and support you to improve your productivity and profitability.